Privacy Policy

Last updated: May 30, 2026

This Privacy Policy describes how CP Cabinets & Quartz ("we," "us," or "our"), located at 1085 Lake Murray Blvd, Suite E, Irmo, SC 29063, collects, uses, and protects information you provide when requesting a showroom visit, free estimate, or otherwise interacting with our services.

1. Information We Collect

When you submit a contact or scheduling request, we collect:

• Full name
• Phone number – used to schedule and confirm your showroom visit
• Email address – used to send appointment confirmations, reminders, and follow-up information
• Preferred visit date and time
• Project details – description of your cabinet, quartz, or flooring project

2. How We Use Your Information

We use your information exclusively to:

• Respond to your estimate or showroom visit request
• Schedule, confirm, and send reminders for your visit
• Send follow-up emails with product catalog information relevant to your request
• Contact you via automated phone call to confirm your appointment details

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Phone & SMS Communications

By submitting a visit or estimate request, you consent to receive automated phone calls and SMS text messages from CP Cabinets & Quartz related to your inquiry. These may include:

• Confirmation of your request and scheduling details
• Appointment reminders (24 hours and 2 hours before your visit)
• Follow-up contact if we were unable to reach you initially
• Brief SMS updates regarding your appointment or estimate

Message frequency: Typically 2–5 messages per inquiry depending on scheduling activity.

Message and data rates may apply depending on your mobile carrier plan.

4. Email Communications

By providing your email address, you consent to receive transactional and informational emails from CP Cabinets & Quartz, including:

• Appointment confirmations and reminders
• Cabinet and quartz collection information relevant to your project
• Follow-up communications if we were unable to connect by phone or SMS

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

5. Data Retention

We retain your contact information for the duration of our business relationship and for up to 12 months thereafter for record-keeping purposes, unless you request deletion.

6. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is limited to authorized personnel only.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of communications at any time

To exercise any of these rights, contact us at (803) 373-8191 or info@cpcabinets.com.

8. Third-Party Services

We use the following service providers to operate our scheduling and communication systems:

• Twilio – automated phone call delivery
• Resend – transactional email delivery

These providers process your data only as necessary to deliver our services and are bound by their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• CP Cabinets & Quartz
• 1085 Lake Murray Blvd, Suite E, Irmo, SC 29063
• Phone: (803) 373-8191
• Website: cpcabinets.com